Privacy Policy

Privacy Policy

Last Updated October 19, 2018.

Centrieva, LLC, a Virginia limited liability company d/b/a Weave (“Weave”) respects your privacy. This Privacy Policy applies to the Weave products, software and services (the “Hosted Solution”) available at (the “Site”).

This Privacy Policy describes the types of personal data we collect in connection with the Hosted Solution, the purposes for which we collect such personal data, the other parties with whom we may share it, the measures we take to protect the security of the data and our direct marketing practices. It also tells you about your rights with respect to your personal data, how you can reach us to update your information or get answers to questions you may have about our privacy practices.


Marketing Communications

If you opt-in to receiving communications about Weave products or services, we may send you communications that we believe may be useful to you in your business. You can at any time tell us not to send you marketing communications by e-mail by clicking on the unsubscribe link within the marketing e-mails you receive from us or by changing your settings on your account. We will apply your preferences going forward.


Personal Data We Collect

In connection with the Hosted Solution, we collect certain personal data from subscribers (“Subscriber”) participating in the Hosted Solution and their respective users and/or admins (collectively, “Users”) when an account is being created on behalf of a Subscriber or User as part of the enrollment process to the Hosted Solution and information collected from your visit to the Site or access or use of the Hosted Solution. Such personal data includes, but is not limited to, information that identifies, or can be used by us or on our behalf to identify, an individual, their name, business type, legal name, owner name, date of birth, street address, e-mail address, telephone number(s), social security number, brokerage name, account number, financial information, username, and password. Personal data does not include encoded information, anonymized information, or information that is publicly available and not combined with non-public personal data.

We may also process the personal data of individual Users who use the Hosted Solution on behalf of Subscribers. There are obligations that apply to Subscribers with respect to personal data about individual Users using the Hosted Solution, which are described in the Terms of Use located at (“TOU”). Please make sure to read the TOU carefully to make sure you understand how these obligations may apply to you and that you can comply.


Information We Collect Automatically

We also may collect certain information by automated means such as cookies and web beacons, for example to remember you. A cookie is a text file containing small amounts of information which is downloaded on your device’s memory and can subsequently be accessed by our web servers. A web beacon is an object embedded in and downloaded together with a webpage which accordingly provides information as to the viewing of that webpage. This paragraph provides you with information about these technologies and their purpose.

Strictly necessary or essential cookies

Strictly necessary and/or essential cookies enable you to use the Hosted Solution and to securely access the Site and its functionalities.

The following information is placed in/collected through these cookies: session ID (to remember your credentials in the course of your session); and server affinity and authentication data (to establish and maintain communication with the most appropriate servers). Session cookies are deleted when you log out of the Site.

You may reject these strictly necessary cookies by altering the cookie function of your browser. The “help” portion of the toolbar on most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. However, if you reject these cookies, you will not be able to use the Hosted Solution, as these cookies are strictly necessary for the Hosted Solution to operate.

Persistent Cookies and Web Beacons

Third-party persistent cookies are used for web analytics purposes for Weave’s exclusive use, e.g., for managing and improving the performance and design of the Hosted Solution. These may be provided by Omniture, Google Analytics, or such other similar companies. The following information is placed in/collected through the third party cookies and web beacons: unique identification number assigned to your device; IP address; browser type; operating system; referring URLs; information on actions taken; dates and times of Site visits. All data collected by via these third party cookies and web beacons on behalf of Weave is aggregated and of a statistical nature.


How Do We Use Personal Data We Collect

We may use the personal data we obtain about you for our business purposes. Such business purposes could include, for example, using the information to provide services to you. We may also use this information for various other business purposes, for example:

  • Create and manage your account, provide the Hosted Solution to you, and respond to your inquiries;
  • Validate payment information;
  • Provide, administer and communicate with you about products, services and promotions including the display of content and advertising;
  • Operate, evaluate and improve our business (including by developing new products and services; managing our communications; determining the effectiveness of our advertising; analyzing our products, services and websites; facilitating the functionality of our websites; and performing accounting, auditing, billing, reconciliation and collection activities);
  • Assist third parties in the provision of products or services that you request from third parties;
  • Monitor the use of and improve our interactive assets, including the Hosted Solution and our Site;
  • Perform data analyses (including anonymization of personal information) in furtherance of the foregoing;
  • Enforce the Terms of Use;
  • Comply with applicable legal requirements and industry standards and our policies; and
  • Perform auditing, research and analysis in order to maintain, protect and improve our service.


Your Rights and Choices

You have certain rights regarding the personal data we maintain about you. We offer you choices about what personal data we collect from you, how we use that data, and how we communicate with you.

You may refrain from submitting information to us. However, if you do not provide personal data when requested, you will not be able to register with the Hosted Solution and we may not be able to provide you with information about Weave products and services.

You have the right to request access to and receive information about the personal data we maintain about you, update and correct inaccuracies in your personal data, as appropriate. The right to access personal data may be limited in some circumstances by local law requirements. To learn more, please contact us as set forth below.


Personal Data We Share

We do not sell or otherwise disclose personal data we collect about you, except as described herein or otherwise disclosed to you at the time the data is collected.

We share personal data to perform the services requested through the Hosted Solution. We may also share personal data with our affiliates. We may share aggregated and de-identified information with participating financial institutions and their customers. For example, we may share data to show trends about the general use of the Hosted Solution.

We also may share data with our service providers who perform services on our behalf. We do not authorize these service providers to use or disclose such data except as necessary to perform certain services on our behalf or comply with legal requirements. We seek to require these service providers to appropriately safeguard the privacy and security of personal data they process on our behalf; however, Weave does not control and assumes no liability for the data protection practices of any third parties.

We also may disclose personal data about you (i) if we are required to do so by law or legal process, (ii) if we are requested by law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal data we hold about you in the event we sell or transfer all or a portion of our business or assets. We may also disclose your personal data to potential acquirers in the event of a prospective sale or transfer. Following such a sale or transfer, you may contact the entity to which we transferred your personal data with any inquiries concerning the processing of that information.


How We Protect Personal Data

We restrict access to personal data about you to those employees who need to know that information to provide products or services to you. We strive to maintain appropriate administrative, technical and physical safeguards to protect personal to protect the personal data we have about you against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing. The types of measures we take vary with the type of information, and how it is collected and stored.


Data Transfers

We may transfer personal information to countries other than the country in which the data was originally collected. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy. To offer our services, we may need to transfer your personal information among several countries, including the United States, where we are headquartered. We endeavor to comply with applicable legal requirements providing adequate safeguards for the transfer of personal information to countries outside of the United States.


Links to Other Websites

The Hosted Solution may contain links to Internet sites maintained by third parties. Any personal data collected on the resulting site will not be controlled by Weave or its service providers but will be subject to the Privacy Policy and terms of use of the resulting site. We strongly suggest that you review the Privacy Policy and terms of use of the resulting site.


Updates to Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our websites to notify you of any significant changes to our Privacy Policy and indicate at the top of the notice when it was most recently updated. Please check this Privacy Policy and the Site periodically to ensure that you are aware of any changes or updates.


How to Contact Us

If you have any questions or comments about this Privacy Policy or if you would like us to update the data we have about you or your preferences, please contact us by writing to:

Centrieva, LLC
Attn: Privacy Manager
6166 N. Scottsdale Road, C-4003
Scottsdale, AZ 85253