Last Updated February 28, 2018
If you opt-in to receiving communications about Weave products or services, we may send you communications that we believe may be useful to you in your business. You can at any time tell us not to send you marketing communications by e-mail by clicking on the unsubscribe link within the marketing e-mails you receive from us or by changing your settings on your account. We will apply your preferences going forward.
Personal Data We Collect
In connection with the Hosted Solution, we collect certain personal data from subscribers (“Subscriber”) participating in the Hosted Solution and their respective users and/or admins (collectively, “Users”) when an account is being created on behalf of a Subscriber or User as part of the enrollment process to the Hosted Solution and information collected from your visit to the Site or access or use of the Hosted Solution. Such data includes, but is not limited to, information that identifies, or can be used by us or on our behalf to identify, an individual, their name, business type, owner name, e-mail address, telephone number(s), username, and password. Personal data does not include encoded information, anonymized information, or information that is publicly available and not combined with non-public personal data.
Information We Collect Automatically
We also may collect certain information by automated means such as cookies and web beacons, for example to remember you. A cookie is a text file containing small amounts of information which is downloaded on your device’s memory and can subsequently be accessed by our web servers. A web beacon is an object embedded in and downloaded together with a webpage which accordingly provides information as to the viewing of that webpage. This paragraph provides you with information about these technologies and their purpose.
Strictly Necessary or Essential Cookies
Strictly necessary and/or essential cookies enable you to use the Hosted Solution and to securely access the Site and its functionalities.
The following information is placed in/collected through these cookies: session ID (to remember your credentials in the course of your session); and server affinity and authentication data (to establish and maintain communication with the most appropriate servers). Session cookies are deleted when you log out of the Site.
You may reject these strictly necessary cookies by altering the cookie function of your browser. The “help” portion of the toolbar on most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. However, if you reject these cookies, you will not be able to use the Hosted Solution, as these cookies are strictly necessary for the Hosted Solution to operate.
Persistent Cookies and Web Beacons
Third-party persistent cookies are used for web analytics purposes for Weave’s exclusive use, e.g., for managing and improving the performance and design of the Hosted Solution. These may be provided by Omniture, Google Analytics, or such other similar companies. The following information is placed in/collected through the third party cookies and web beacons: unique identification number assigned to your device; IP address; browser type; operating system; referring URLs; information on actions taken; dates and times of Site visits. All data collected by via these third party cookies and web beacons on behalf of Weave is aggregated and of a statistical nature.
How We Use Personal Data We Collect
We may use the personal data we obtain about you for our business purposes. Such business purposes could include, for example, using the information to provide services to you. We may also use this information for various other business purposes, for example:
Create and manage your account, provide the Hosted Solution to you, and respond to your inquiries;
Validate payment information;
Provide, administer and communicate with you about products, services and promotions including the display of content and advertising;
Operate, evaluate and improve our business (including by developing new products and services; managing our communications; determining the effectiveness of our advertising; analyzing our products, services and websites; facilitating the functionality of our websites; and performing accounting, auditing, billing, reconciliation and collection activities);
Assist third parties in the provision of products or services that you request from third parties;
Monitor the use of and improve our interactive assets, including the Hosted Solution and our Site;
Perform data analyses (including anonymization of personal information) in furtherance of the foregoing;
Comply with applicable legal requirements and industry standards and our policies; and
Perform auditing, research and analysis in order to maintain, protect and improve our service.
Your Rights and Choices
You have certain rights regarding the personal data we maintain about you. We offer you choices about what personal data we collect from you, how we use that data, and how we communicate with you.
You may refrain from submitting information to us. However, if you do not provide personal data when requested, you will not be able to register with the Hosted Solution and we may not be able to provide you with information about Weave products and services.
You have the right to request access to and receive information about the personal data we maintain about you, update and correct inaccuracies in your personal data, as appropriate. The right to access personal data may be limited in some circumstances by local law requirements. To learn more, please contact us as set forth below.
Personal Data We Share
We do not sell or otherwise disclose personal data we collect about you, except as described herein or otherwise disclosed to you at the time the data is collected.
We share personal data to perform the services requested through the Hosted Solution. We may also share personal data with our affiliates. We may share aggregated and de-identified information with participating financial institutions and their customers. For example, we may share data to show trends about the general use of the Hosted Solution.
We also may share data with our service providers who perform services on our behalf. We do not authorize these service providers to use or disclose such data except as necessary to perform certain services on our behalf or comply with legal requirements. We seek to require these service providers to appropriately safeguard the privacy and security of personal data they process on our behalf; however, Weave does not control and assumes no liability for the data protection practices of any third parties.
We also may disclose personal data about you (i) if we are required to do so by law or legal process, (ii) if we are requested by law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal data we hold about you in the event we sell or transfer all or a portion of our business or assets. We may also disclose your personal data to potential acquirers in the event of a prospective sale or transfer. Following such a sale or transfer, you may contact the entity to which we transferred your personal data with any inquiries concerning the processing of that information.
How We Protect Personal Data
We restrict access to personal data about you to those employees who need to know that information to provide products or services to you. We strive to maintain appropriate administrative, technical and physical safeguards to protect personal to protect the personal data we have about you against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing. The types of measures we take vary with the type of information, and how it is collected and stored.
Links to Other Websites
How to Contact Us
Attn: Privacy Manager
6166 N. Scottsdale Road, C-4003
Scottsdale, AZ 85253